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Acceptance of Terms
đ¨ IMPORTANT: By accessing or using Shubank's matka gaming platform, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use immediately.
What This Agreement Covers:
- Your rights and responsibilities as a user
- Our platform rules and gaming policies
- Payment terms and withdrawal procedures
- Account management and security requirements
- Dispute resolution and limitation of liability
đ¤ Eligibility and Registration
đ Age Requirement
You must be 18 years or older to use this platform. We conduct strict age verification through government-issued ID verification.
Registration Requirements:
đ Personal Information
Accurate name, email, phone number, and date of birth
đ Identity Verification
Valid government-issued photo ID for age verification
đĻ Payment Details
Valid bank account or UPI details for transactions
đ Residency Proof
Address verification for compliance with local laws
đĢ Restricted Persons
The following individuals are prohibited from using our platform:
- Persons under 18 years of age
- Residents of jurisdictions where online gaming is prohibited
- Individuals with gambling addiction or self-excluded persons
- Employees of Shubank and their immediate family members
- Persons using VPN or proxy services to circumvent geo-restrictions
đŽ Platform Rules and Gaming Conduct
Permitted Activities:
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Playing Matka Games
Participate in available matka games according to published rules
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Managing Your Account
View game history, manage deposits/withdrawals, update profile
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Customer Support
Contact support for assistance with platform-related issues
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Responsible Gaming
Set betting limits and use responsible gaming tools
Prohibited Activities:
â Fraud or Cheating
Any attempt to manipulate games or exploit platform vulnerabilities
â Multiple Accounts
Creating more than one account per person is strictly forbidden
â Underage Gaming
Allowing minors to access or use your account
â Money Laundering
Using the platform for illegal financial activities
đ Account Management and Security
Your Responsibilities:
đ Password Security
Maintain strong, unique passwords and enable two-factor authentication
đą Account Access
Keep login credentials confidential and report unauthorized access immediately
đ Accurate Information
Ensure all account information is current and accurate
đ¨ Suspicious Activity
Report any suspicious account activity or security concerns
â ī¸ Account Suspension/Termination
We reserve the right to suspend or terminate accounts for:
- Violation of these terms and conditions
- Fraudulent or suspicious activities
- Multiple account creation
- Underage gaming or identity falsification
- Failure to provide required verification documents
- Abuse of customer support or other users
đŗ Payment Terms and Financial Policies
Deposits:
đ° Minimum Deposit
âš100 minimum deposit amount for all payment methods
⥠Processing Time
Deposits are processed instantly upon successful payment
đ Security
All payments processed through secure, encrypted gateways
đ Verification
Payment source must match registered account details
Withdrawals:
đ¸ Minimum Withdrawal
âš500 minimum withdrawal amount
â° Processing Time
Same day processing for verified accounts (up to 24 hours)
đ KYC Requirements
Complete identity verification required before first withdrawal
đ Limits
Daily withdrawal limit of âš50,000 per account
đĢ Financial Restrictions
- No third-party deposits or withdrawals allowed
- All transactions must be from verified payment sources
- Bonus funds subject to specific wagering requirements
- Suspicious transactions may be held for investigation
đ¯ Gaming Rules and Fair Play
Game Integrity:
đ˛ Random Number Generation
All game outcomes determined by certified random number generators
đ Transparent Results
Game results published immediately and available for verification
đ Regular Audits
Independent auditing of game fairness and payout percentages
đ Game History
Complete game history available in your account dashboard
Betting Rules:
- Minimum Bet: âš10 per game/selection
- Maximum Bet: âš10,000 per game/selection (subject to account limits)
- Bet Acceptance: Bets accepted only before official game close time
- Void Bets: Bets on cancelled games will be refunded
- Winning Limits: Maximum payout of âš10,00,000 per day
đ¤ Dispute Resolution
In case of gaming disputes:
- Contact customer support within 24 hours of the incident
- Provide detailed information and supporting evidence
- Allow up to 48 hours for investigation and resolution
- Accept our final decision as binding (subject to legal rights)
đĄī¸ Responsible Gaming
Our Commitment to Safe Gaming:
We are committed to promoting responsible gaming and protecting vulnerable players.
Available Tools:
â ī¸ Warning Signs of Problem Gaming
- Spending more time or money than intended
- Chasing losses with bigger bets
- Gaming to escape problems or negative emotions
- Neglecting family, work, or other responsibilities
- Borrowing money to fund gaming activities
đ Get Help:
If you or someone you know shows signs of problem gaming:
- đ National Problem Gambling Helpline: 1800-XXX-XXXX
- đ Visit: www.responsiblegaming.org
- đ§ Email our support team for self-exclusion assistance
Šī¸ Intellectual Property Rights
Our Rights:
All content on the Shubank platform is protected by intellectual property laws:
- Platform Software: Proprietary gaming software and algorithms
- Trademarks: Shubank name, logo, and branding elements
- Content: Text, graphics, images, and promotional materials
- Data: Game results, statistical information, and analytics
Your Usage Rights:
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Permitted Use
- Personal, non-commercial use of the platform
- Downloading content for personal gaming activities
- Sharing your own gaming results on social media
â Prohibited Use
- Reproducing, distributing, or modifying platform content
- Reverse engineering or copying our software
- Using our trademarks without written permission
- Creating derivative works from our content
đ Privacy and Data Protection
Your privacy is important to us. Our comprehensive Privacy Policy explains:
đ Data Collection
What information we collect and why
đ Data Security
How we protect your personal information
đ¤ Data Sharing
When and with whom we share your data
đ¤ Your Rights
Your rights regarding your personal data
đ Consent to Data Processing
By using our platform, you consent to:
- Collection and processing of your personal information
- Use of cookies and tracking technologies
- Transfer of data to third-party service providers
- Retention of data as outlined in our Privacy Policy
âī¸ Limitation of Liability and Disclaimers
đ¨ Platform Availability
While we strive for 100% uptime, we cannot guarantee uninterrupted service. We are not liable for:
- Temporary platform downtime or maintenance
- Technical issues beyond our reasonable control
- Third-party payment gateway failures
- Internet connectivity issues
đ˛ Gaming Risks
â ī¸ WARNING: Gaming involves financial risk. You may lose money. Only gamble with funds you can afford to lose.
- All gaming activities carry inherent financial risk
- Past results do not guarantee future outcomes
- We do not provide gaming advice or guaranteed strategies
- You are responsible for your gaming decisions
Limitation of Damages:
To the maximum extent permitted by law, our liability is limited to:
- The amount in your account balance at the time of the incident
- Direct damages only (no consequential or punitive damages)
- Claims made within 6 months of the incident
đ Termination of Service
Your Right to Terminate:
You may close your account at any time by:
- Contacting customer support
- Using the account closure option in your dashboard
- Sending a written request to our legal team
Our Right to Terminate:
We may suspend or terminate your account for:
đĢ Terms Violation
Breach of these terms and conditions
đĩī¸ Fraud Detection
Suspected fraudulent or illegal activities
đ Non-Compliance
Failure to provide required verification documents
âī¸ Legal Requirements
Compliance with legal or regulatory orders
Effects of Termination:
- Immediate cessation of gaming privileges
- Withdrawal of remaining account balance (subject to verification)
- Deletion of account data as per our retention policy
- Prohibition from creating new accounts
đī¸ Governing Law and Jurisdiction
Applicable Law:
These terms are governed by the laws of India, specifically:
- Indian Contract Act, 1872
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Applicable state gaming regulations
Dispute Resolution:
1ī¸âŖ Direct Resolution
Contact customer support for immediate assistance
2ī¸âŖ Mediation
Attempt resolution through mediation if direct resolution fails
3ī¸âŖ Arbitration
Binding arbitration under Indian Arbitration and Conciliation Act
4ī¸âŖ Legal Action
Courts of [City], India have exclusive jurisdiction
đ Changes to These Terms
How We Update Terms:
- đ§ Email notification to all registered users
- đĸ Prominent notice on platform homepage
- đą In-app notifications for mobile users
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30-day advance notice for material changes
Your Options:
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Accept Changes
Continue using the platform with updated terms
â Reject Changes
Close your account before the effective date
Continued Use: Using our platform after the effective date constitutes acceptance of the updated terms.
đ Contact Information
For any questions about these Terms and Conditions, please contact us: