đ Introduction
Welcome to Shubank's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our matka gaming platform.
đĄī¸ Our Commitment: We will never sell, rent, or share your personal information with third parties without your explicit consent, except as outlined in this policy.
đ Information We Collect
Personal Information
- Account Information: Name, email address, phone number, date of birth
- Identity Verification: Government-issued ID, address proof (for age verification)
- Payment Information: Bank account details, UPI ID (processed securely)
- Communication Data: Messages, support tickets, feedback
Automatic Information
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent, click patterns, game activity
- Location Data: General location based on IP address (not precise GPS)
- Cookies: Session data, preferences, authentication tokens
đ¯ How We Use Your Information
đ Account Management
Create and maintain your account, authenticate login, manage preferences
đŗ Payment Processing
Process deposits, withdrawals, and financial transactions securely
đŽ Gaming Services
Provide matka gaming platform, track gameplay, calculate winnings
đ Customer Support
Respond to inquiries, resolve issues, provide technical assistance
đ Platform Improvement
Analyze usage patterns, improve features, enhance user experience
âī¸ Legal Compliance
Age verification, fraud prevention, regulatory compliance, dispute resolution
đ¤ Information Sharing and Disclosure
We may share your information in the following circumstances:
đĻ Payment Processors
Secure payment gateways for transaction processing (encrypted and PCI-compliant)
âī¸ Legal Requirements
Government authorities when required by law, court orders, or regulatory requests
đĄī¸ Security & Fraud Prevention
Anti-fraud services to protect against unauthorized access and suspicious activities
đ Analytics Services
Aggregated, anonymized data for platform analytics and improvement (no personal identification)
â ī¸ Important: We will never sell your personal information to third parties for marketing purposes.
đ Data Security
We implement robust security measures to protect your personal information:
đ Encryption
All sensitive data encrypted using industry-standard SSL/TLS protocols
đī¸ Secure Servers
Data stored on secure servers with restricted access and regular security audits
đ Access Controls
Multi-factor authentication and role-based access for all system administrators
đ Regular Monitoring
Continuous monitoring for security threats and suspicious activities
đ¤ Your Privacy Rights
As a user, you have the following rights regarding your personal information:
đ Right to Access
Request a copy of all personal information we hold about you
âī¸ Right to Correction
Update or correct any inaccurate personal information
đī¸ Right to Deletion
Request deletion of your personal information (subject to legal requirements)
â¸ī¸ Right to Restriction
Limit how we process your personal information
đ¤ Right to Portability
Receive your personal information in a structured, machine-readable format
â Right to Object
Object to certain types of processing of your personal information
To exercise these rights, contact us at:
đ§ Email: privacy@shubank.co
đ Phone: +91-XXXX-XXXXXX
đĒ Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
đ§ Essential Cookies
Required for platform functionality, security, and user authentication
đ Analytics Cookies
Help us understand how users interact with our platform
âī¸ Preference Cookies
Remember your settings and personalize your experience
đĄī¸ Security Cookies
Detect and prevent fraudulent activities and security threats
Managing Cookies: You can control cookies through your browser settings, but disabling essential cookies may affect platform functionality.
đ
Data Retention
We retain your personal information for different periods based on the type of data:
- Account Information: Retained while your account is active, plus 7 years after closure for legal compliance
- Transaction Records: Retained for 7 years for financial and regulatory compliance
- Gaming Activity: Retained for 3 years for dispute resolution and platform improvement
- Communication Data: Retained for 2 years for customer service and legal purposes
- Marketing Data: Retained until you opt out or request deletion
đļ Children's Privacy
đĢ Age Requirement: 18+ Only
Our platform is strictly for adults aged 18 and above. We do not knowingly collect information from minors.
Protection Measures:
- Age verification required during registration
- Government ID verification for account activation
- Automatic account suspension if underage use is detected
- Immediate data deletion if minor's data is inadvertently collected
đ International Data Transfers
Your data is primarily stored and processed in India. If data is transferred internationally, we ensure:
- Adequate protection through legal agreements and security measures
- Compliance with applicable data protection laws
- Use of approved transfer mechanisms and safeguards
- Regular security assessments of international partners
đ Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws.
How We Notify You:
- đ§ Email notification to registered users
- đĸ Notice on platform homepage
- đą In-app notifications for mobile users
- đ
30-day advance notice for material changes
Continued Use: Your continued use of our platform after policy updates constitutes acceptance of the revised terms.
đ Contact Us
For any privacy-related questions, concerns, or requests, please contact us: